Privacy Policy
Last updated: 3 May 2026
1. Introduction
A Major Pte. Ltd. ("A Major", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our websites or use our products and services (collectively, the "Services").
This Policy is intended to comply with the Singapore Personal Data Protection Act 2012 (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR) and other relevant privacy laws.
2. Information We Collect
We collect the following categories of information:
2.1 Information you provide
- Account information: name, email address, password, organisation, and role.
- Billing information: billing address and payment details processed by our payment providers.
- Communications: messages, feedback, and support requests you send to us.
- Content: data and files you upload, create, or transmit through the Services.
2.2 Information collected automatically
- Usage data: pages viewed, features used, timestamps, referring URLs, and similar telemetry.
- Device data: IP address, device type, operating system, browser, and language settings.
- Cookies and similar technologies: used to operate, secure, and improve the Services.
2.3 Information from third parties
We may receive information from authentication providers, analytics providers, and integration partners that you choose to connect to the Services.
3. How We Use Information
We use personal data to:
- Provide, operate, and maintain the Services.
- Authenticate users and secure accounts.
- Process transactions and manage billing.
- Communicate with you about the Services, updates, and support.
- Improve, personalise, and develop new features.
- Detect, prevent, and respond to fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our agreements.
4. Legal Bases for Processing
Where GDPR applies, we process personal data on the following bases:
- Contract: to provide the Services you request.
- Legitimate interests: to operate, secure, and improve our business, balanced against your rights.
- Consent: where you have given specific consent (which you may withdraw at any time).
- Legal obligation: where processing is required by law.
5. Sharing and Disclosure
We do not sell personal data. We share information only as described below:
- Service providers: hosting, analytics, payment, and communication vendors that process data on our behalf under appropriate confidentiality and security obligations.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.
- Legal compliance: when required by law, regulation, or valid legal process, or to protect rights, property, or safety.
- With your consent: when you direct us to share information, for example with integration partners.
6. International Data Transfers
A Major is based in Singapore, and your data may be processed in countries outside your home jurisdiction. Where required, we use appropriate safeguards such as standard contractual clauses to protect personal data transferred internationally.
7. Data Retention
We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymise it.
8. Security
We implement administrative, technical, and physical safeguards designed to protect personal data, including encryption in transit, access controls, and least-privilege practices. No system is perfectly secure, however, and we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict certain processing.
- Data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, contact us at hey@amajor.ai. We will respond within the timeframes required by applicable law.
10. Cookies
We use cookies and similar technologies for authentication, preferences, analytics, and security. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Services.
11. Children's Privacy
The Services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
12. Third-Party Links
The Services may contain links to third-party websites and services. This Policy does not apply to those third parties, and we encourage you to review their privacy policies before sharing personal data with them.
13. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or by email. The "Last updated" date at the top reflects when the Policy was most recently revised.
14. Contact
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
- Email: hey@amajor.ai
- Entity: A Major Pte. Ltd., Singapore